We don't share your personal information to any person or enterprise, for any reason except in the adherence to law/regulation within the jurisdiction of Queensland Australia.
FULL PRIVACY STATEMENT
The Privacy Act 1988 (Cth) (Privacy Act), Australian Privacy Principles and registered privacy codes
govern the way in which we must manage your personal information. This policy describes how we
collect, use, disclose and otherwise manage personal information about you.
1. Collection of Personal Information
Types of information collected
We may collect and hold personal information about you, that is, information that can identify you,
and is relevant to providing you with the services or products you are seeking. This personal
information may include details such as your name, age, gender, contact information, products and
services you are interested in or require more information about. If you purchase or request products
and services from us we may also request your preferences for receiving further marketing or
promotional material.
The choice of how much information you provide to us is yours. We seek this information either to
process your request for information and provide that information to you, to improve the quality of
our products and services or to assist you to determine which products and services best meet your
needs.
Method of collection
Personal information will generally be collected directly from you through the use of any of our
standard forms, over the internet, via email, or through a telephone conversation with you. We may
also collect personal information about you from third parties acting on your behalf (for instance,
agents).
We also collect information from subscribers (persons registering their details with us through the
website) or website visitors for the purpose of improving our quality and effectiveness and to provide
you with information. We welcome feedback from you about all aspects of its website. We store
feedback that users send to us. This feedback is used to administer and refine our service. We may
also use the information to improve or promote this site. We will not publish your name in connection
with any information you provide without your permission.
There may, however, be some instances where personal information about you will be collected
indirectly because it is unreasonable or impractical to collect personal information directly from you.
We will usually notify you about these instances in advance, or where that is not possible, as soon as
reasonably practicable after the information has been collected.
Purpose of collection
The personal information that we collect and hold about you, depends on your interaction with us.
Generally, we collect, use and hold your personal information for the purposes of:
• providing products or services to you or someone else you know;
• providing you with newsletters, information and other communications;
• providing you with information about other services that we offer that may be of interest to
you;
• involving you in promotions and other initiatives undertaken by us;
• facilitating our internal business operations, including the fulfilment of any legal
requirements;
• and analyzing our services and customer needs with a view to improving those services.
Failure to provide information
If the personal information you provide to us is incomplete or inaccurate, we may be unable to provide
you, or someone else you know, with the services you, or they, are seeking.
Internet users
If you access our website, we may collect additional personal information about you in the form of
your IP address or domain name. Our website may use cookies from time to time. The main purpose
of cookies is to identify users and to prepare customised web pages for them. We may collect and
store information about your visit to our website, including the name of the domain from which you
accessed the internet, the date and time you accessed the website, the internet address of the website
from which you linked directly to the website and the pages you accessed while visiting the website.
This information does not in itself identify you and is used to measure the number of visitors to the
website and how it was navigated. This information assists us to make the website more useful to you.
2. How do we use and disclose Personal Information?
Generally, we only use or disclose personal information about you for the purposes for which it was
collected (as set out above). We may disclose personal information about you to: our related entities
to facilitate our and their internal business processes; third party service providers who assist us in
operating our business, and these services providers may not be required to comply with our privacy
policy. These providers may be based in the USA or use infrastructure located in the USA to perform
services for us. By giving us your personal information, you consent to the disclosure of this
information. By consenting to the disclosure of your information, Australian Privacy Principle 8.1 will
not apply and you agree that we do have to take reasonable steps to ensure the information is treated
in accordance with the APPs; and our related entities and other organizations with whom we have
affiliations so that those organizations may provide you with information about services and various
promotions.
In some circumstances, the law may permit or require us to use or disclose personal information for
other purposes (for instance where you would reasonably expect us to and the purpose is related to
the purpose of collection).
3. Security of your information
We store your personal information in different ways, including in paper and electronic format. We
take reasonable steps to ensure the security of all information we collect from risks such as loss or
unauthorized access, destruction, use, modification or disclosure of data. For example, your personal
information is maintained in a secure environment which can be accessed only by authorized
personnel. However, no data transmission over the internet or information stored on servers
accessible through the internet can be guaranteed to be fully secure. These activities are undertaken
at your risk.
4. Access and correction of personal information
You may request access to your personal information collected through this website at any time, by
making a written request. Please send an email at the contact address shown on this website and we
will respond to your request within a reasonable period. We may charge you a reasonable fee for
providing access to your personal information (but not for making a request for access). We may
decline a request for access to personal information in circumstances prescribed by the Privacy Act,
and if we do, we will provide you with a written notice that sets out the reasons for the refusal (unless
it would be unreasonable provide those reasons). If, upon receiving access to your personal
information or at any other time, you believe the personal information we hold about you is incorrect,
incomplete or out of date, please advise us and we will update it. We will take reasonable steps to
correct the information so that it is accurate, complete and up to date. If we refuse to correct your
personal information, we will provide you with a written notice that sets out the reasons for our
refusal (unless it would be unreasonable to provide those reasons) and provide you with a statement
regarding the mechanisms available to you to make a complaint.
5. Links to other Websites
Our website may contain links to other websites. We are not responsible for the privacy practices or
content of linked websites. It is your responsibility to investigate the privacy policies of those other
sites.
6. Changes to this Privacy Statement
This privacy policy may change from time to time particularly as new rules, regulations and industry
codes are introduced.
7. Complaints and feedback
If you wish to make a complaint about a breach of the Privacy Act, Australian Privacy Principles or a
privacy code that applies to us, please contact us as set out below and we will take reasonable steps
to investigate the complaint and respond to you. If you are not happy with our response, you may
complain directly to the federal Information Commissioner.
If you have any queries or concerns about our privacy policy or the way we handle your personal
information, please contact our privacy officer at:
Email address: support@psychic.org
More information
For more information about privacy in general, you can visit the federal Information Commissioner's website.
If you have any concerns or questions, please use contact details as found in this website.
Thank you for taking the time to read our Privacy Statement.